I just sent them the following message in an email:

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Hi, I own & operate an internet forum that is reliant on photobucket to display my pictures properly. I have a paid account with you and have an ~ 2,000 pics that are not displaying on the forum. This has been going on since just before Christmas and my forum is a mess.

I have been following your twitter posts and have also received the letter from Ted explaining the situation. I have been very patient while my forum suffers. I still cannot properly sign into my photobucket account. Could you please look at my account/profile and give me some sort of assistance and/or an update on what is happening. I'd also like to make an announcement on my forum as pictures are a major draw and most of the threads are worthless without them. Thank you. Tim

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I sent this from the email address I have on file with them and I provided my account info. I received an auto-response that said dear "username" (so they know who I am) and it basically said they'd be contacting me shortly. I'll keep you posted as to what they say. Tim